top of page

PRIVACY POLICY

 

We understand that providing information online involves a great deal of trust on your part. We are strongly committed to respecting and protecting your privacy. Before submitting your personal information to us, please read the following Privacy Policy carefully. By visiting, accessing, browsing, or using this Website, www.myEHC.media, or using a myEHC application (an “Application” or “App”) on a mobile phone, tablet, or similar device (a “Device”), you acknowledge that you have read, understand, agree, and consent to the terms and conditions of this Privacy Policy. You consent to the collection, use, and disclosure of your information, including information collected from or about you or the Device you use to access the Website (together “Information”) pursuant to the terms of this Privacy Policy. If you do not consent to these terms and conditions, please do not visit, access, browse, or use this Website or otherwise provide Information to us.

 

The Information We Collect
Information You Provide

We receive and store any Information you enter on our Website or give us in any other way. This includes information that can identify you, including your first and last name, telephone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date). We may also request information about shipping and products. You can choose not to provide information to us, but in general, some information about you is required in order for you to receive relevant offerings from myEHC.media and its partners and enjoy other benefits of being a registered member. For example, only registered members can post health reviews, participate in discussion forums, access members-only newsletters and health management content, and enter surveys, contests, or sweepstakes. In addition, some information is also required to initiate other transactions on our site.

Information About Others
You will have the opportunity to provide contact and health-related Information for other people through our Website. If you make a consultation for someone else through this Website, you will need to submit that individual’s personal information. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their Information will be available only through your account.

Automatically-Collected Information
We and certain third parties that advertise or provide other services on this Website may automatically collect certain Information about the computers and devices (including mobile devices) you use to access this Website. This includes session data, such as your IP address, web browser software, referring website, and your online activity (e.g., content viewed, pages visited, and searches made). One of our goals in collecting this automatic Information is to help us understand the interests and preferences of our users and customize your experience.

Information from Third Parties
We may periodically obtain both personal and non-personal Information about you from third parties such as business partners, marketers, researchers, and other independent sources. We may combine Information that we collect from you with Information obtained from these third parties.

Financial Information
If you make online transactions with us, we will collect payment information from you, including your credit card number, cardholder name, expiration date, authentication code, and billing address.

Use of Electronic Technologies
We collect some data through electronic technologies, such as cookies, web beacons, pixels, clear GIFs, and similar technologies. Cookies are small text files transferred to your computer’s hard drive or temporarily to your computer’s RAM. We and our advertising partners use Information collected through these electronic technologies to improve our Website and measure the effectiveness of these communications with you.

Display of Advertising/Your Choices
We are committed to providing you with relevant content and information across our Website. To do this, we may collect Information about your health-related searches and other site activities to serve you with ads tailored to your interests.

We do not share your personal information (such as email addresses) with unaffiliated third parties for advertising purposes. Many advertisements on the Website are served by myEHC.media or its service providers. However, we also allow third parties to collect Information about your online activities through electronic technologies. This Information is used to make predictions about your characteristics, interests, or preferences and to display tailored advertisements.

Call Recording and Monitoring
Please be aware that calls to and from myEHC.media may be recorded. We may use call recordings to monitor customer service quality, check the accuracy of Information you provide, prevent fraud, or provide training to our staff. We will retain call recordings as long as necessary for these activities and then delete them. Any personal information obtained during the call will be treated in accordance with this Privacy Policy.

How We Use Your Information
We use the Information collected from you for the following purposes:

  • For the purposes for which you provided it.

  • For registration and to manage your account, including allowing your access to and use of our Website.

  • To publish your reviews, forum posts, and other content to the myEHC.media community.

  • To respond to user questions and comments.

  • To communicate with you, including providing information about myEHC.media and invitations from the community.

  • To provide products, services, or information to users.

  • To process a user’s purchase.

  • To notify you about new features or special offers from us or our partners that may interest you.

  • To perform analytics and research for marketing and promotion.

  • To monitor Website performance and improve our products and services.

  • To customize your experience with myEHC.media.

  • To solicit information from you, including through surveys.

  • To prevent fraud and other prohibited activities.

  • To enforce our Terms of Use.

  • To ensure compliance with applicable laws.

 

Our Sharing of Your Information
We may share your Information with non-affiliated third parties under the following circumstances:

  • Consent: With your consent to share Information.

  • Third-party Vendors: We may utilize other companies to perform functions on our behalf, including analytics, payment processing, customer service, marketing, and fraud prevention.

  • Business Partners: We may offer products or services in conjunction with business partners and share Information about you with those partners.

  • Advertising and Analytics: We may provide your Information to third parties for targeted advertisements and analytics.

  • Referring Websites: If referred from another website, we may share your registration information with that referring website.

  • Social Media Services: If you access third-party social media services through our Website, you share Information governed by their privacy policies.

  • myEHC.media Affiliates: We may share your Information within our affiliates and corporate companies.

  • Protection of myEHC.media and Others: To investigate and prevent illegal activities, protect rights, and comply with legal obligations.

  • Business Transfers: In connection with mergers, reorganizations, or sales of assets.

If you create a profile, certain Information may be publicly viewable. You will have the ability to view your profile as others see it.

Accessing or Changing Your Information and Opt-out
You can access and update your Information by visiting the myEHC.media website. If you wish to remove your name and contact information from our databases, please send an email to health@myEHC.media. Note that we may retain certain Information for analytical purposes and recordkeeping.

Choices for Use or Sharing of Certain Information
We offer you the opportunity to opt out of sharing certain Information and provide the following measures:

  • You can choose not to provide Information, although it may limit your access to features.

  • You can modify your email subscription choices on the Member Profile page.

  • You can unsubscribe from promotional messages in any email we send.

For Information shared with third parties, you can opt-out by unsubscribing from their emails or contacting them directly.

 

Security
We implement security measures to protect your Information, including industry-standard firewalls and internal policies. While we strive to protect your Information, no system can be entirely secure, and we shall not be responsible for damages resulting from a security breach.

International Users
If visiting from outside Hong Kong, be aware that Information submitted will be processed in accordance with Hong Kong law, which may not provide the same level of protection available in your country. By providing Information, you consent to these terms.

Changes to this Privacy Policy
We may modify this Privacy Policy in the future, with the date of last revisions noted at the bottom. Revisions will take effect upon posting, and we will notify members of material changes via email or through a notice on our Website.

 

How You Can Contact Us
If you have questions about this Privacy Policy, please contact us at: cs@myEHC.media

Last updated August 28, 2020.

bottom of page